Demand Response Bus

Demand Response providers offer “door-to-door” services. Most require a one-day or two-day advance reservation. In addition to client services, most programs also offer transportation that is available for anyone who needs a ride.

Volunteer driver programs allow concerned individuals to help their neighbors by offering rides in their private cars. Drivers are trained and certified by the sponsoring agency, and are reimbursed for costs based on the miles they travel. Rides are arranged in advance. Usually a one- or two-day advance reservation is required. This service is offered to Medicaid patients and social service clients who are unable to use regular public buses, or where other bus and van service is not available.

All public transit providers in Maine are accessible and meet ADA guidelines. If you need special accommodations, please call your local provider.

Search Demand Bus Services by region

AROOSTOOK COUNTY

Mermaid Transportation
Provides service to Logan, Manchester and Portland airports, as well as charter and disability services.
1-800-MY-MAINE

Aroostook Regional Transportation System (ARTS)
A private, non-profit agency that provides demand response or “door-to-door” transportation services on a scheduled basis. ARTS serves Aroostook County, Danforth in Washington County and Patten in Penobscot County. Transportation is available Monday through Friday.

DEMAND RESPONSE SERVICE
(207) 764-1290 – Presque Isle

Service Area: Aroostook County; Danforth, Washington County; and Patten, Penobscot County

DOWNEAST & ACADIA

Washington Hancock Community Agency (WHCA)
A private, non-profit agency that provides demand response, or “door-to-door,” transportation services in Hancock and Washington Counties, including Isle au Haut and, excluding Danforth, for special services for the elderly, MaineCare recipients, social service clients by agency contract and other provider transportation on an individual basis. WHCA provides transportation in agency vehicles, with volunteer drivers, or through reimbursement to family and friend drivers for MaineCare covered appointments.

DEMAND RESPONSE SERVICE
(207) 664-0012 – Ellsworth
(207) 546-7547 – Milbridge
(207) 546-7607 TTY

Service Area: Washington and Hancock Counties, including Isle au Haut and excluding Danforth

West Transportation, Inc.
A private, for profit enterprise that provides demand response transportation service to the communities within Washington County and eastern portions of Hancock County and to MaineCare recipients.

DEMAND RESPONSE
(207) 546-2823

Service Area: Washington County and Eastern Hancock (intercity Calais to Bangor)

GREATER PORTLAND & CASCO BAY

Freeport Transit, Inc.
A private, for-profit corporation that provides public transportation services in Cumberland County. Freeport Transit provides door-to-door services utilizing agency vans for MaineCare eligible appointments. Freeport Transit operates Monday through Friday.

DEMAND RESPONSE SERVICE
(207) 865-9400

Service area: Cumberland County

Regional Transportation Program (RTP)
A private, non-profit corporation that provides public transportation services in Cumberland County. RTP provides door-to-door service utilizing agency buses and vans, volunteer drivers, and the family and friends reimbursement program for MaineCare eligible appointments. RTP operates a commuter service from Portland and Westbrook to BIW in Bath. RTP also provides the ADA complementary paratransit service for METRO and South Portland Bus Service.

COMMUTER AND DEMAND RESPONSE SERVICE
(207) 774-2666
1-800-244-0704

Service Area: Cumberland, Bath, Sagadahoc (commuter to Bath)

KENNEBEC & MOOSE RIVER VALLEY

Community Concepts, Inc. (CCI)
A private, non-profit corporation that provides alternative door-to-door specialized transportation
on a demand response basis in Androscoggin, Franklin and Oxford Counties. Community
Concepts provides transportation services through a community-based volunteer drivers network,
as well as, agency van service in the cities of Lewiston-Auburn and Rumford. CCI also provides
contractual transportation services, and the family and friends reimbursement program under the
guidelines of MaineCare.

DEMAND RESPONSE SERVICE
(207) 795-6073 – Auburn
(207) 364-3685 – Rumford
(207) 779-0594 – Farmington
(207) 743-6905 – South Paris
1-877-603-0594

Service Area: Androscoggin, Franklin and Oxford Counties

Kennebec Valley Community Action Program (KVCAP)
KV Van Service provides demand response service through the use of agency vans. KVCAP’s Friend and Family program will reimburse mileage to a family
member or a friend using their personal car for MaineCare eligible appointments.

DEMAND RESPONSE
1-800-542-8227

Service Area: Kennebec and Somerset Counties

THE MAINE HIGHLANDS

The LYNX
Operated by Penquis CAP, a non-profit corporation that provides demand response transportation services in Penobscot and Piscataquis Counties. All transportation is by appointment and is provided through the use of agency vans and buses, volunteers, or direct family reimbursement for MaineCare covered services. The LYNX provides transportation for the general public, special services for the elderly, MaineCare recipients, social service clients by agency contract, and ADA complementary paratransit for Bangor’s BAT Community Connector.

DEMAND RESPONSE SERVICE
(207) 973-3695
1-866-853-5969

Service Area: Penobscot (excluding Patten) and Piscataquis Counties

MAINE LAKES & MOUNTAINS

Western Maine Transportation Services, Inc. (WMTS)
A private, non-profit corporation that provides public transportation in Androscoggin, Franklin and Oxford Counties. Fixed-route bus service in Lewiston-Auburn, seasonal fixed-route bus in the Bethel-Newry area – Mountain Explorer.

DEMAND RESPONSE
Auburn, Southern Oxford and Southern Androscoggin Counties
(207) 784-9335

Franklin, Northern Oxford and Northern Androscoggin Counties
1-800-393-9335
(207) 364-2135

Service Area: Androscoggin, Franklin and Oxford Counties.
1-800-339-9687
1-800-851-3191 TTY

MID-COAST

Coastal Transportation (CTI)
A private, non-profit corporation providing demand response public transportation to Knox, Lincoln, and Sagadahoc Counties, as well as the towns of Brunswick and Harpswell in Cumberland County. Daily service is available in the Bath-Brunswick area, the Rockland area and the Damariscotta area, with weekly service available to the other communities in Coastal Trans’ service area. Coastal Trans provides transportation services to MaineCare eligible appointments. Coastal Trans operates a commuter service from Rockland to Bath Iron Works, Bath.

DEMAND RESPONSE SERVICE
(207) 443-6207 – Bath
1-800-444-6207 – outside calling area
(207) 596-6605 – Rockland
1-800-289-6605 – outside calling area

Service Area: Knox, Lincoln and Sagadahoc Counties, and the City of Brunswick and Town of Harpswell

Waldo County Committee for Social Action
A private, non-profit corporation that provides public transportation on a demand response basis
in Waldo County. The majority of services are oriented to Belfast, however, regularly scheduled
trips are made to Bangor, Rockland, Augusta, and Waterville.

DEMAND RESPONSE SERVICE
(207) 338-4769
1-800-439-7865
(207) 546-7607 TTY

Service Area: Waldo County

SOUTHERN MAINE COAST

Trolley Service Seasonal

Service Area: Campgrounds and Pine Point to Train Station and Square

York County Community Action Corporation (YCCAC) (York County WAVE)
A non-profit corporation providing public transportation service in York County and a portion of Oxford County (Porter, Hiram, Brownfield, Denmark, Sweden, Fryeburg, Lovell, Stow and Stoneham), under contract with Western Maine Transportation Services, Inc. YCCAC operates My Bus, fixed-route deviation weekday bus service between Springvale and Sanford and the WAVE, daily van service to training and job sites, and day care facilities in the area including Sanford and parts of Alfred and Wells. YCCAC provides public bus service on a demand response basis, as well as, door-to-door service utilizing agency buses and vans, volunteer drivers, and the family and friends reimbursement program for MaineCare eligible appointments.

DEMAND RESPONSE AND FIXED ROUTE DEVIATION SERVICES
(207) 324-5762
(207) 283-1446
(207) 247-3665
(207) 748-1766

Service Area: York County WAVE

COMMUTER SERVICE
Service Area: Sanford – Wells Corridor, York County

Park & Ride. MDOT and the Maine Turnpike Authority maintain Park and Ride parking lots where travelers leave their vehicles, and where commuters can connect with car and vanpools.

Maine Transit Directory

Download the Maine Transit Directory in PDF. The booklet features information on all transit providers.

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